| Agent | Either Matilda herself, or a human real estate agent on your team. Context makes it clear which. |
| BlueBubbles | An open-source iMessage server that runs on a Mac and exposes iMessage over HTTP. Matilda uses it to send and receive texts. |
| Captured timeline | The chronological list of fields Matilda extracted for a lead, shown on the lead detail page. |
| Contact | Any person in Matilda's database, identified by phone number. |
| Dashboard | The operator web interface at /dashboard. |
| Demo account | An optional read-only Viewer login offered on the sign-in page for demonstrations. |
| Extraction | The post-turn pass that reads a conversation and updates the contact's profile and memory. |
| Follow Up Boss | A real estate CRM. Matilda can enrich and stage matching people there. |
| Handoff | The email and lead sheet sent to the brokerage when a lead becomes qualified. |
| Intake | Matilda's short qualification conversation with a new lead. |
| Kimi | The large language model family from Moonshot AI that powers Matilda's replies. |
| Known contact block | The per-turn summary of a contact that Matilda uses as the source of truth. |
| Lead | A contact with role lead, typically a buyer or seller. |
| Lead sheet | The public, token-protected page and PDF summarizing a qualified lead. |
| Liquid Amethyst | The name of Matilda's design system. |
| Memory | Curated long-term facts about a contact, injected into every turn. |
| Milestone | One of the five qualification fields: name, intent, budget, timeline, pre-approval. |
| Organization | The top-level group that all dashboard users belong to. |
| OTP | One-time passcode. Leads sign in to the web chat with a six-digit code sent by email. |
| Owner, Admin, Viewer | The three dashboard roles, from most to least privileged. |
| Pre-approval | Whether a buyer has a lender's pre-approval letter. |
| Reminder | A scheduled nudge Matilda texts to a contact, managed by the built-in scheduler. |
| Resend | The transactional email provider used for handoff emails and login codes. |
| Routine | A recurring task defined on the Tasks page. |
| Setup page | The dashboard page where integrations are configured and tested. |
| Share token | The unguessable token in a lead sheet URL. |
| Strands Agents | The agent SDK Matilda is built on. |
| System prompt | Matilda's operating instructions, viewable read-only in the dashboard. |
| Tapback | An iMessage reaction such as love, like, or laugh. Matilda can add one per turn. |
| Team | A named group of dashboard users inside the organization. Organizational only. |
| Webhook token | The secret that gates incoming posts to /webhook from BlueBubbles. |
| WireGuard | The VPN tunnel that links a cloud-hosted Matilda to the Mac running BlueBubbles. |
| Worker | The Matilda Worker, a companion Mac menu-bar app that syncs the iMessage threads a realtor marks as prospects. |
| Worker key | A per-device bearer credential that authenticates a worker. |